Privacy policy

Introduction WatchHub India Private Limited ("we," "us," "our") operates this website under the WatchNation India brand. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. This policy is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and (once notified) the Digital Personal Data Protection Act, 2023.

Information We Collect
  • Information you provide: name, email, phone number, shipping/billing address, and order details when you place an order or create an account.
  • Automatically collected information: IP address, browser/device information, and cookies, used to improve site performance and personalize your experience.
  • Payment information: collected and processed directly by our payment gateway partner ([Razorpay]) — we do not store your card or bank details.

How We Use Your Information To process and deliver your orders, communicate order updates, respond to customer service requests, and (with your consent) send promotional communications. We do not sell your personal information to third parties.


Sharing Your Information We share your information only with:
  • Courier/logistics partners, to deliver your order
  • Payment gateway providers, to process payments
  • Marketplace platforms (if you ordered via Amazon/Flipkart/Myntra/Ajio), as required to fulfil that order
  • Service providers who help us operate the website (analytics, customer support tools), bound by confidentiality obligations

Cookies We use cookies to remember your preferences and improve site functionality. You can disable cookies in your browser settings, though this may limit some website features.

Your Rights You may request access to, correction of, or deletion of your personal information by contacting us at support@watchnation.in. You may also withdraw consent for marketing communications at any time.

Data Security We use industry-standard security measures to protect your information, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Grievance Officer In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are:
Name: Syed Email: syed.ali@watchnation.in Address: 2nd Floor, 44A Regus Tower, Sondhi Technologies, Sahastradhara Road, IT Park, Dehradun 248001

Changes to This Policy We may update this Privacy Policy periodically. Continued use of the website after changes constitutes acceptance of the revised policy.